", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. ", "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles. At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. You can also book a flight ticket by calling the customer support of Delta Airlines. When we got to the airport, they didn't even know we were coming. No use arriving early. It was awful! Crew spent most time in galley chatting. Cons: "Baby stroller was sent to baggage claim. Virgin goes the extra mile on service and little perks. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Note: The distance from security to the gate is approximately 3/4 mile. ", "Excellent crew, good food & movie selection. I did not mind so much as eating less does some good! Learn more about the process for delayed and damaged bags. Please keep this I pay for business class so I can have some peace and quiet ! Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . Oh, and the vegetarian breakfast was unfortunately poor as well. The flight was very smooth. ", "Late like always no even a free drink of water sad sad", "The boarding and crew was nice no complaints. ", "Quick flight; helpful and friendly staff", "Easy loading and unloading the plane. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. ", "The booking process and paying for luggage is disappointing. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. The staff would not let us get off first on the plane even though I told them we were very very late. Airport status is only available for US airports. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. But really my harsh criticism comes from the loss of my girlfriends luggage. ", "Having to pay extra to pick a seat prior to check-in. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights. ", "I paid extra for Economy Delight seats for me and my wife. Pretty frustrating. ", "The flight was delayed from Athens by 1.5 hours. Very long wait for bus to rental car center. Great service, lovely people. ", "Food is good; service is good. ", "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. This is too much action for people who are trying to get some sleep. TV screen is not good quality, with the old controls on a handset. Movies, games, moving map. Entertain system was great. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. Key Airlines Salt Lake Municpal Airport. Salt Lake City Department of AirportsP.O. Tables were dirty suggesting they were never cleaned and disinfected. ", "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment", "Just water and coffee. The earphones seemed cheap", "Flight was delayed over 3 hours, food was mediocre at best", "A very quick flight, but the crew was quite friendly! Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Bummer. ", "No power to charge phones, laptops, etc and no WiFi available. ", "Getting off the stinky airplanepeeyoo! The airport will deliver $5.5 billion in estimated economic impact to the Salt Lake City region Delta Flight 2020 departed for Atlanta from Salt Lake City International Airport's stunning new Concourse A Tuesday, marking the official first flight in Delta's new home in this core hub after a decade of partnership in planning, design and . ", "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. ", "Staff pleasant and courteous fine meal and beverages! ", "I liked the food, the crew, the service", "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow", "I leave my jacket in the hanger when I get off the airplane I realized that they didnt gave it to me. Oh well. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. The cabin crew were great and acknowledged the difficulty of the situation. ", "Crew was very nice. ", "The flight was delayed for hours due to a mechanical issue. ", "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. The flight attendants were pleasant. Plus use our free tools to find new customers. ", "Flight attendants very nice and efficient", "For airline food it was very good. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time. I dont understand the logic of the decision to not load our luggage to try to save us time. Before sharing sensitive information, make sure youre on a federal government site. As the flight was short there was no meal service or entertainment. ", "Best crew ever. ", "Fabulous flight, light on passengers, so excellent service given by the crew. Didnt realize economy boarding had no real order. Also, still unsure of where my checked baggage is. Find flights to Salt Lake City from $494. ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. ", "Nothing, flights to Frankfurt have always gone off on time for me. ", "Getting to LHR early for. ", "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids. Weird", "Coach seats still a little too small. Plane very warm throughout flight. Both planes were downright filthy. ", "The crew was spectacular. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. Hard to change volume and maneuver. Had to purchase seat to guarantee not be in middle rows. Federal government websites often end in .gov or .mil. You may file a claim if you are injured or your property is lost or damaged during the screening process. I would say avoid Delta! ", "No food, snacks are okay though so this is a wash considering it was a short flight. ", "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. ", "Flight departed on time, arrived early! We had to wait in an enormous line and then take a bus to the flight. ", "Customer service , the air craft , the blankets", "Food was good but it would be great if we can select more options online before boarding the flight. Taking off to where you want to go has never been this easy. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice. Alaska Arizona No one met me at the gate or had anything to say to me. ", "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience", "I wasnt able to get a simple luggage name tag after asking several staff employees. AND THERE WAS AN OPTION THAT "they missed" on porpuse. 2) Call Delta airlines. Screening at certain airports is performed by private companies and not TSA. Based on this experience, I eont be inclined to use this airline again for future trip planning. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldnt arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. Then our luggage did not arrive with us our plane. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. Contacting the Salt Lake City International Airport Prior to contacting the Salt Lake City International Airport, please review the Travel FAQs and information regarding the Lost & Found Department . I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. ", "There was no amenities pack given in Premium economy. Entertainment not available so can't rate that. Ive never had such pleasant service on a western airline. ", "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. ", "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern. 1. ", "Special meal request was overlook. ", "the selection of movies could have been a bit better. ", "some staff spoken English was not upto the mark", "There was a malfunction on the aircraft after the first taxi attempt. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom. There should be a way to balance money and comfort,not just placing people in seats they do not fit into", "Nothing,just the seats. Flight was comforyable smooth and on time. Entertainment system is top-notch, and the food was acceptable. ", "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The flight attendants took great "care" of us. So, that was a bummer! Food overall was pretty same across the 3 meals. It was great to spend our last day in Barcelona stressing over whether we could get back home. I did the upgrade and it was so comfortable good food. See if your flight has been delayed or cancelled and track the live position on a map. Seems tighter both on knees and elbows. Tap water, really? Take home lesson? No USB, no charging, no touchscreen technology, no plugs, no bluetooth. Clean, great ride, smooth landing. Long flight but at least the entertainment choices for movies were good. We were asking for updates and nobody knew anything. But you cant fix that. Complete the online claim form, giving us details on your itinerary and property. ", "Service was great as usual. ", "Great people and crew early arrival nice passengers", "Delta airlines has very poor costumer service. ", "Landed very late in Chicago and lost our connection to home. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Finally the issue was resolved and we went on our merry way. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. ", "I would have liked for there to have been a gluten-free snack available. With the exception of the very nice lady (Mrs. Crew was so nice. We flew business class, so that was probably a factor. ", "Very attentive crew. Overall, very pleasant experience and flight was on time. We waited at the Airport for the luggage to arrive. ", "Flight delayed, connection missed, many gate changes", "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. ", "Daughter's first flight and the crew really made it a special experience for her. Overall they get a 10 from me! The flight itself was more than 2 hours and not even a complimentary soda? The boarding, for such a large flight, was pretty smooth. WiFi was not working. Im not a frequent traveler and they kindness towards my anxiousness stood out. Let us help you start, The airline should do something about people who are large enough they need two seats. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. ", "Sat closer to water closet. I asked to be moved. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside Supervisor P.O. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. Please allow up to six months to fully investigate your claim. Baggage is still very slow so be patient. Completely unacceptable", "Flight was delayed, for unkown reasons. ", "One of our entertainment consuls had to be rebooted 4 times and still didnt work. The headphone audio setup at my seat did not work very well. ", "The ability to state a seat or meal preference within the app would be good but otherwise all was good. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. No inflight service. Beverages were served without ice and you have to ask for ice cubes every time", "AC in flight from Seattle to Delhi was at high temperature so we didnt use any blankets or were not comfortable enough to sleep", "Online check-in did not work. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. Quick boarding. They also didnt make an announcement about our flight being late. Especially the way we can follow our route on the screens. I will never understand why it is so hard to provide simple, fresh and enjoyable meals. ", "My final leg of the trip was delayed by 3 hours, making us sit on the plane. ", "The plane was late arriving and we had to sit on the tarmac after we got to Frankfurt for a while which made us only have 15 minutes to go through customs and get our connecting flight. Nor will they move you to another flight even wen requested", "The speed of boarding, then the frequency of service. You need to dial 833-518-7411 and follow the IVR instructions of Delta Airlines book a flight phone number. Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. ", "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. It was a matter of 10-15 min. The two airlines most popular with KAYAK users for flights from Salt Lake City to Berlin are Delta and KLM. e.g. Attendant was not helpful and nasty. Love KLM! Pretty odd. In past I have traveled by KLM but this time it was worst. It was incredible. ", "We had a long wait (25 minutes) at the gate because we were early. Thanks Delta! Contactlost and found to locate items left at the security checkpoint. Customs is Munich is to slow. We were 50 minutes late leaving. ", "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent..2nd light snack (chicken sandwich) not really a home run (sorry..) - overall excellent experience", "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! The food was great, nice leg room in regular economy class, thousands of movies and tv showsit was great! Make sure your information is up to date. ", "My luggage was misplaced, but I got it delivered to my house by Wednesday evening. ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. ", "The food was okay and the crew did their best to make us comfortable once we were on board. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. So uncomfortable. ", "I would have liked for there to have been a gluten-free snack available. Contact your airline for lost or missing baggage. There are no direct flights connecting Salt Lake City to Frankfurt am Main. Pasta could have used a little more sauce. Next 20-Minute Bag Guarantee They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. It was awful. Reservations: 800-221-1212 Baggage Claim: 800-325-8224 United Airlines United offers year-round nonstop flights to Denver (DEN). ", "Smooth flight. Box 145550Salt Lake City, Utah 84114-5550, Salt Lake City International Airport3920 W. Terminal Dr.Salt Lake City, Utah 84122. Search Frankfurt am Main flights on KAYAK. ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) ", "It was delayed quite a bit and more on-time updates would have been appeciated. Sneaky. As we were leaving the airport, we were given water, nothing before that. Food was good also, both the chicken and pasta were prepared well. Paid extra for the legroom by ended up losing it side to side. ", "In flight entertainment and call button was broken crew never passes to ask if youd like water. Strange 'breakfast". ", "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. ", "Very professional, helpful and friendly. No announcements made. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. ", "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA", "Plane left without me because they dont know how to put gas in the plane in Jackson", "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. ", "Having to pay for internet if you want to use it. People talking loudly in the bar late into the night, which made it even harder to sleep. They didnt exactly ruin my flight, but they didnt make it enjoyable either. I will never fly with KLM. People were allowed to carry on bags to large to fit the overhead bins correctly. . The cabin was clean and in generally in good condition. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. ", "Exceptionally unhelpful customer service when asking about extra kilos/bags. ", "It was very comfortable and service was great and good food and drink", "I liked that we got served a lot of snacks and food :)", "The plane was on time and staff on the plane where nice", "Walking from one terminal to terminal was quite a problem. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. This is not all. ", "The airport was cold and it should be warmer", "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. Then we waited for security to arrive at about 4:30 am to get through and it was quite a slow shake down. ", "The entertainment system for the full plane was not working. Very bad experience. The check-in staff at counter was absolutely arrogant. Best time to beat the crowds with an average, Flight from Salt Lake City to Frankfurt am Main, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel. ", "Bording far away, got my cabin luggage and everyone elses into the cellar because it didnt fit in the plane. ", "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board", "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. Home; Airlines and Flights; Parking & Transportation; Dining & Shopping; Airport Services Search for Salt Lake City flights on KAYAK now to find the best deal. ", "I enjoyed the meal service, drinks and entertainment. Arrived ahead of schedule in Bucharest!! There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. Thank you. ", "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. You may be eligible for a ", "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. Eventually enough knuckled under and we were allowed to leave. Contact TSA for additional information about filing a claim. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. Colorado Springs Airport - COS. 7770 Milton E Proby Parkway ", "Much more civilised for the same cost (or less) as the budget carriers. The flight crew was very nice as well. Contact TSA for additional information about filing a claim. They provided headphones, blankets and pillows. Landed safely and on time. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. ", "I have no complaints about the air crew. From D82 to C6 and then to C11. Much smarter now. Plus, I paid a $90 upgrade and just moved up two rows in the same section. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. Disappointed and would not fly jet airways again . Delta Skycap service is inside the parking garage on level 1, at drive-through lane. Quantities and variety were also good. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. I think the sun valley flight should have waited for us. ", "Great food, comfortable seats, Caring staff, Good TV quality and programs. I asked when the meal would be and was told a few hourswhich turned out to be breakfast..i wated all night for food that only came an hour before landing. Box 145550 Salt Lake City, UT 84114-5550 801-575-2401 I missed my conference lecture today as I was late. ", "This leg of light was good. I had forgotten mine but crew stated that none had been put on the flight. The crew was very professional and quick to respond. ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. ", "Best service, food, seats, space, amenities. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to Frankfurt am Main. Complete the payment to get the e-ticket of Delta Airlines in your email. Entertainment system hard to use, finding movies very tedious. This was essentially an entire night and day lost to a mishap that the airline didnt even notify us of when we landed. Oh, really? When I checked in at the airport, I received only a middle seat. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes. ", "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. Salt Lake International Airport. ", "The flight crew was so friendly and the food was really good. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. Executive Flight Specialties, We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi Minh City Vietnam Ontario Grand Rapids Pan. ", "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. ". Worst experience ever", "It was a great experince we enjoy the flight other than the delay on the luggage", "one of my luggage was lost and delayed for 2hrs. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. ", "It's the best flight I could get for such a low price. Confort: no leg space at all. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. We saw several other bags get unloaded along with ours. Tips for Filing a Claim. ", "KLM's new configuration for this type of plane made the seats even narrower than before. Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 ", "Arriving in SLC discovered out flight to Denver was CANCELLED! The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Extremely frustrating and annoying. 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