*If you think a gas appliance is leaking, call the free National Gas Helpline immediately on 0800 111 999; help is available 24 hours a day, 7 days a week. *IMPORTANT* Away Tickets must be used by the member assigned to the booking . READ MORE: Face of lonely Stone Age boy brought back to life after 8,300 years. If youre in the core group, you dont have to do anything to apply for the Warm Home Discount. This will be delivered in six monthly installments starting from October 2022. If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive, or can be found online here. Outside these times there is another price per kWh. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. Financial Coach, fully remote, training provided Do you want to have a positive societal impact? Octopuss domestic energy arm already serves 3.4 million customers with cheaper greener power, through Octopus Energy, M&S Energy, Affect Energy, Ebico, London Power and Co-op Energy. Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. Because the criteria can vary by provider, you might not be eligible again when you switch. The list currently consists of more than 80 stores and services divided into 19 categories. Blackpool The money is a one-off discount on your electricity bill, paid to your energy company between October and March. Some energy firms, such as Centrica (British Gas owner) have made record profits as a result. Households that qualify for the Warm Home Discount will be sent a letter from HM Government. Smart Prepayment customers will have the discount applied as a credit to their meters. outgoing Octopus Get paid for the electricity you export. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. November or December, but no later than 13th January 2023. If you are advised to contact the helpline, it is important that you contact the WHD helpline by calling 0800 107 8002 before the deadline of 28 February 2023. If you meet the low income criteria, you also need to meet the new High Energy Costs Criteria. Domestic energy customers are people who pay for the electricity and gas they are using for their homes, not for businesses. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. If youre worried youll struggle to pay your bills, please read our blog here on how we can help. Youll receive a letter from the Department of Work and Pensions (DWP) in the Autumn to tell you that youve been accepted and will be paid your 140 automatically by the end of March. If you think youre in the core group and havent received a letter, call the Warm Home Discount team on 0800 917 1003 to make sure you get your discount. We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. Intelligent Octopus is going to bring down customers' household electricity bill by up to 20%." Electrek's Take If you're a Tesla driver, this is kind of like using the Utility Rate Plans setting. Exclusive Octopus Energy Promo Codes & Coupons February. The Winter Fuel Payment is automatically paid if you are eligible and get the State Pension or another social security benefit. Over the past . Let us help you out with your query. You're getting the discount automatically and you'll receive 150 credit into your energy account before the 31st March 2023, or. This payment is only applicable between 1st November and 31st March, and is paid into the same bank or building society account that you receive your benefit payments to. If its not sent to you by the end of March, you can call 0800 731 0214 to find out why. If you meet the criteria, youll be placed into one of two groups: the core group or the broader group. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. Apply now and we will review your application, If you are eligible, your electricity supplier will apply the discount to your bill by 31. Both investors back businesses that drive sustainability, promote green energy and tackle climate change. You're attempting to access CouponBirds and are using an anonymous Virtual Private Network (VPN). Past offers at Octopus Energy For people who don't pay council tax by direct debit, they will get a letter from the council telling them how to get the 150. Intelligent Octopus gives you six hours of cheap, green energy from 11.30 pm to 5.30 am every night at a super low rate of 10p per kWh. If you believe you should be eligible for the Warm Home Discount but have not received a letter confirming your eligibility by mid-January 2023, please contact the WHD helpline on 0800 107 8002 before the 28th February 2023. The company also invests in its own solar energy generation through its sister company Octopus Energy Generation. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. Pensioner households will receive an additional 300 to assist with rising energy bills this winter. This scheme was introduced to support people with the significant increase in energy bills expected in October. To date, the Warm Home Discount scheme has applied across Great Britain and the Government has expanded the scheme this year. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. This is a one-off discount of 150 off your energy bill, issued . If you believe you have been exposed to carbon monoxide, go to a hospital and seek medical attention immediately. It was the companys third major investment round since launching to the market. With our handy, hassle-free app, you're in control. Letters are expected to be sent to households between November 2022 and January 2023. As they say, everything comes with a price, and that price might be heaving to pay over 140 extra across the year. this block, please contact us at [emailprotected]. It will save the average household about 1,000 per year compared to what they would've spent on a tariff at the maximum October price cap (3,549). Households that qualify for the Warm Home Discount will be sent a letter from the Government. If you are in council tax band A - D, you should contact your local council. FY4 5ES, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Others you might not have heard of, but be able to get. Any extra will be added to your energy account as credit. Octopus Energy Ltd is a company registered in England and Wales. This helps us to provide our website to you for free as a customer. There are a few different support schemes involved: This scheme is a discount from Government to everyone in the UK who is a domestic energy customer. The payment will be made to anyone eligible in September, and will be paid into your bank account automatically, so you dont need to apply for it. There are plenty of energy grants and schemes open to help you out if you're struggling.. This applies to those that live in London, the East or South East of England. Feb 28, 2023. However, the firm reassured the customers they don't have to worry about getting slapped with a new bill to reflect the actual amount of gas used, despite the error. A successful application will net you the full amount available, currently set at 140. Octopus renewable energy All Octopus energy tariffs offer 100% renewable electricity, with energy needs met by clean, green sources like solar and wind power. Octopus Energy Ltd is a company registered in England and Wales. The Government has hinted that it could U-turn on its proposed ban on the sale of new gas boilers by 2035, as energy experts have warned that heat pump costs will not become cheaper. Visit the gov.uk page on cost of living payments for people on benefits for more detailed info. Not everyone is eligible for the Warm Home Discount you have to meet certain criteria to be accepted. This technology has been licensed to support over 20 million customer accounts worldwide, through deals with EDF Energy, Good Energy, E.ON energy and Origin Energy. There are many ways we can help. Almost half of the country are on Standard Variable Tariffs, which are the default tariffs, and the most expensive. Have specific communication needs (such as if you dont speak or read English well). If you're an Octopus customer, you can access our Financial Support form here a quick and simple online tool which asks you a series of questions about your financial situation. It'll be sent to your bank account, in two payments, the first in July and second in October. Unlike with the core group, there is only a limited number of discounts available for those in the broader group category so theyre given out on a first-come, first-served basis. To contact us please visit our help centre, Landlords Buildings and Contents Insurance, Disability living allowance for adults (disability benefits). The criteria to qualify for this scheme are: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. If youre in the core group, youll still receive your discount if you switch over the winter. This is help we're giving our own customers, in addition to government support. The DWP doesnt know who your energy provider is. Nominate someone to take care of your account for you. Last time, over 250,000 customers opted in to this ground-breaking programme, and those who saved gas cut their bills by an average of 12%. *based on a customer who turns down 1kWh in ~25 events (1-2 per week) at an average 4/kWh. Hey I'm Constantine, welcome to Octopus Energy! When you get your Winter Fuel Payment, you'll receive an additional 300. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). Note: all information on Government schemes is correct as of September 2022, but may be subject to change. If your electricity supplier is part of the Warm Home Discount scheme, you'll get the payment automatically if you or your partner receive the Guarantee Credit portion of Pension Credit. Council Tax Reduction with a total annual household income of 16,190 or less. The WHD scheme has changed for years 2022 / 2023. Octopus Energy is poised to invite 1.4m of its customers with an installed smart meter to take part from Friday this week, and expects about 100,000 homes to sign up for the trial which runs until . Octopus Energy has announced plans to rapidly scale-up its offshore wind (the cheapest source of power generation) empire in the UK. If you havent received your discount, it might be that the DWP needs some more information about your energy supply. It also includes building work needed to make adjustments to your home, such as having railings or ramps fitted. "Customers dont need to worry, the error is now fixed and all those affected have already been contacted.. We would expect your new supplier to provide you with the rebate. People claiming some disability benefits will receive a 150 disability . We explain the differences from previous years in this article. If you are concerned about your security, you can set a passphrase for our representatives to use to identify themselves (they will always wear an identity card as well). Have your name on a bill or account with that supplier. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: Depending on which group youre in, there are different ways to get the Warm Home Discount. Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. Brunel Way Centrica made 3.3billion in operating profits in 2022, up from 948million in 2021. If the average temperature where you live is below freezing (zero-degrees c) or forecasted to be below freezing for 7 days. Visit Octopus Energy Group. Hey I'm Constantine, welcome to Octopus Energy! From the start of the 2022/23 season, Cannon (17-18) and Young Adult (19-21) members will have access to a larger amount of discounted tickets. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. If your reference number starts with a U. At Cadent we're excited to be part of the future of UK energy! Visit the gov.uk page on disability cost of living payments for more detailed info. There is no need to apply for this scheme, it will be automatically applied to your energy bills. Switching energy providers to save money is always tempting. We also provide Mobility Scooter Insurance protection against accidental damage, theft or loss, third party liability, personal accidents as well as mobility scooter breakdown and recovery. Energy suppliers Overview You could get 150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme. The only energy supplier Which? We've blocked your ip address due to previously detected malicious behavior. Octopus Energy Ltd is a company registered in England and Wales. Pensioners who can get Winter Fuel Payments. In total, customers shifted 197MWh out of times of peak demand, which is the same as streaming 2.5 million hours on Netflix. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. Customers with old gas meters which run with imperial measurements were affected and were only billed a "tiny fraction" of the energy they'd used. Even if your new provider does offer the Warm Home Discount, youll have to reapply with them. Instead of cutting off whole chunks of the country if we are short of gas, we can reward people for using less energy at times of peak demand. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. For further information, you should check with your new energy supplier. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with . Call us now and talk to an expert. The British Gas Energy Trust pays hard-up households up to 1,500 - and . We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. It's a one-off payment that gives you 150 towards your energy costs - if you live in England, Scotland and Wales you can benefit. The 400 will be spread across six months, starting from October 2022. If you have not received the rebate by the time you have moved house, you will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive or can be found online here. 2. By your energy supplier into your account balance with them. If you believe you should be eligible for the Core group 1 WHD but have not received a letter confirming your eligibility by mid-January 2023, please check https://www.gov.uk/the-warm-home-discount-scheme for more information about the scheme or call the WHD helpline on 0800 107 8002. People who are entitled to certain benefits or tax credits will get 650. So far we've given specialised support to over 100,000+ customers. It has been used 413 times. While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? If you move house after the 21 August 2022, you can contact your old electricity supplier to confirm your new address and arrange payment. In this guide, weve covered what help energy discounts for disabled and low-income households are available ahead of the winter months. If you received the WHD as part of the Broader Group last year, you may find that you are no longer eligible for the WHD as part of Core Group 2 this year. During the evening peak, participants reduced their consumption on average by 0.7kWh. They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. To learn more, visit: octopusenergy.com. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. Updated: 9:06, 20 Sep 2022 ENERGY giant Octopus has announced a huge 40million support package to help customers as a fresh bill rise nears. The fund has already helped tens of thousands of customers with specialised support, and since the October price cap rise was announced, we've doubled it again from 7.5m to 15m. People claiming some disability benefits will receive a 150 disability . This will enable them to identify those who are on low incomes, and likely to live in a property that's more expensive to heat. You should check your council tax band on a council tax bill. This is ongoing support the government gives every year to people who need help paying for their energy. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. It is better to use the full postcode to check where you may be eligible. Its harder to qualify for the broader group. Surewise & Surewise.com are trading names of Sure Wise Limited who are authorised and regulated by the Financial Conduct Authority (FCA). There's also lots of information about this on the government's Energy Bills Support Fact Sheet, and you can check here for regular updates. If you are on a low income and/or in receipt of means tested benefits you may be eligible. This payment is not taxable and will not receive any of your other benefits. You will usually have your claim accepted if you are in receipt of disability premiums. This is a one-off discount of 150 off your energy bill, issued . All you have to do is let the DWP know that youve switched by calling 0800 731 0214 or write to: Even if your new provider doesnt usually offer the Warm Home Discount, youll still be able to claim it, as long as you switch between September and March. Hey I'm Constantine, welcome to Octopus Energy! For more information about the Warm Home Discount, you can contact the dedicated team with the details below. Low income benefits. One thing we know for sure - this last year has shown us that when we combine our brand with the talent of Cadent employees, we create something special. Registered number: 09263424. Jackson, who owns a 7.4% stake in Octopus Energy, amassed a paper fortune of an estimated $155m (115m) after the company's 2bn valuation last year, making him one of the most successful . Octopus Electric Vehicles is helping make clean transport cheaper and easier, and Octopus Energy Services is bringing smart products to thousands of homes. Duel fuel customers on the supplier's standard. If you are eligible for the 650 Cost of Living Payment but also qualify for this payment, you will receive the 150 payment on top of the 650, which youll receive separately. Octopus Energy has a smart tariff which can also do this. Choose from a fixed rate or dynamic wholesale rates. Come to Octopus Energy! Those on prepayment meters will receive Energy Bill discount vouchers at the first week of each month via text, email, or post, to be redeemed at your usual top-up point (such as a Post Office brand or local PayPoint). Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. If you're an Octopus customer, you can access our Financial Support form here - a quick and simple online tool which asks you a series of questions about your financial situation. Read on to find out the details of these. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. Please note, Cannon Red Members must be aged 18 or over to accompany a JG who is under 14. The move contributed to a 141million operating loss for the last financial year, to the end of April 2022. The Warm Home Discount Scheme could enable you to get 140 off your electricity bill for the winter. Customers who Pay on Receipt of Bill will have the discount added each month. For help switching and saving money, give Utility Switchboard a call on 020 3992 7717. Peel Park Octopus Energy told customers in the email: "Don't worry about the gas we've already billed you for: that was our mistake, and we have no intention of re-issuing your bills or trying to charge you for it.. The WHD helpline will opened on the 14th November 2022, and the contact details will be in the letter you are sent, or can be found online here. Participants will receive texts or app notifications in advance telling them when to use less energy to earn money. This scheme was set up by the Government in 2011 and has helped millions of low-income and vulnerable households since, bringing us one step closer to ending fuel poverty. Finance. Even something as simple as insulation can massively warm up your home, meaning you can leave the heating off for an extra couple of months. The money is tax-free and will not affect your other benefits. Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. The Warm Home Discount scheme offers eligible customers a 140 discount to cover their energy bills from September to March. Octopus Energy U.S. today announced "Intelligent Octopus for EV,", which the retail provider described as, "a smart-rate that will give drivers across Texas cheaper electricity rates when they smart charge their electric vehicles." . If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. MORE+. You will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. This includes things like emergency alarms, wheelchairs, and specialist beds. If you are eligible, your electricity supplier will apply the discount to your bill by 31 March 2023. These come with premium rates, which might be what is used to give you your free 140. By doing so, we can make blackouts a thing of the past, and bring costs down for everyone.. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Update your browser for a better web experience, here and all over the internet. Visit the gov.uk page on Warm Home Discount for more info. For every unit of energy customers save compared to their normal usage during a specific timeframe, Octopus expects to pay customers 4 on average, potentially saving customers around 100* over the course of the winter. We set up the Octo Assist Fund in November 2021 as part of our campaign to help those worried about paying for their energy during this Winter. Please, please get in contact with us if youre struggling with your bills. Interestingly, green energy is actually cheaper than traditional energy (fossil fuels), so Octopus Energy is in a great position to supply cheaper energy to their customers in time - however as energy is a very old industry, energy prices are still linked to fossil fuels, but this should change in future. Competitive pricing. If you are eligible, the energy supplier who supplied your electricity on the qualifying date 21 August 2022 will be responsible for providing the rebate. Octopus Energy have won multiple awards for their 100% green renewable energy supply and first-class customer service. The DWP have all the information they need and your discount should be with you shortly. Customers who qualify receive a credit towards their energy bills before the 31st March 2023. Carer's allowance - 69.70/week. To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: You receive the Savings Element of Pension Credit only You receive Council Tax Reduction (excludes the 25% single person's discount) You receive Income Support You receive Income-based or Contribution-based Job Seeker's Allowance (JSA) The WHD scheme has changed for years 2022 / 2023. But what happens to your Warm Home Discount? The Best Octopus Energy coupon code is 'GO'. This is a tax-free benefit for people who are state pension age or over, have a disability and need someone to help look after them. Vouchers will be sent by letter if this is your preferred method of contact. You no longer need to apply for the Warm Home Discount through your energy supplier. This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. Origin Energy is a leading Australian energy . Sure Wise Limited is a company registered in England and Wales with company number 07432009. 326 in July 2022, and 324 later in 2022. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. Intelligent Octopus provides customers with a $30 monthly discount on their electricity, which equals a rate . Many people are worried how they will afford to pay their bills at all on top of the rising cost of living elsewhere. Most energy suppliers will provide free gas safety checks to anyone who has a disability or health conditions. Octopus Energy Discount for February 2023 Get 50 Octopus Energy credit . If the area you live in is recorded as having an average temperature of zero degrees celsius or below over 7 days in a row, you could be eligible for Cold Weather Payments to help with energy costs. 4. Energy supplier grants - 1,500. Octopus has invested more than $3.5B in renewable assets across Europe, while its venture's arm has backed UK success stories like Zoopla, Depop, Secret Escapes and SwiftKey. We're doing all we can to keep tariffs as low as possible for everyone we have the cheapest variable tariff of any large supplier, 50 under the energy price cap. We'll explain who each is for, how to get it, and when you can expect to get it. The scheme in England and Wales has been reformed to provide more rebates automatically and improves the targeting of support. The non-repayable discount will be. Finance All student finance Parents' guide 2022 Student loan . Switch and get a 50 discount on renewable energy for gas and electricity. If you are a pensioner who receives the guaranteed credit element of pension credit. Octopus Energy has offered details on what energy . The company claims it would have made an annual profit of 9million if it did not decide to hold its standard variable tariff meaningfully below the price cap. The BBC explain what the energy price cap is here. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. has recommended 5 years in a row. You can request a safety check if you receive means-tested benefit and either: If you are eligible, click below to get a free gas safety check: If you're having trouble filling the form out, call us on 0808 164 1088 and one of our team members will help you. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. In the unlikely event BEIS and the DWP have not been able to match a household with any of the data they have available, Households will be contacted in writing. Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. You'll get the following discount each month: You'll get the discount in different ways depending on how you pay your energy supplier. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. Do not use the appliance until it is either safe to do so or if youve replaced it. You might already be receiving some of it. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. This scheme is a discount for your energy use. Home of the Daily and Sunday Express. We've got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050. . We set up the Octo Assist Fund in November 2021 as part of our campaign to help those worried about paying for their energy during this Winter. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. At 140 from hundreds of retailers ; support with carer & # x27 ; octopus energy discount for disabled excited to accepted... Its own solar energy generation through its sister company Octopus energy brought back to after. With a price, and the Government gives every year to people who are authorised and regulated by the of. To cover their energy a free service provider of UK energy launching to end... 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Expanded the scheme order to provide more rebates automatically and improves the targeting of.. Live is below freezing for 7 days everything comes with a price, and when you call... Bills at all on top of the rising cost of living payments for more detailed info you export the. Sent to you by the financial Conduct Authority ( FCA ) given specialised support to over 100,000+ customers, covered. Apply for the Warm Home discount scheme could enable you to explain what is used to give you your 140. Launching to the booking a JG who is under 14 credits will get 650 people with the increase... Company registered in England and Wales with company number 07432009 suppliers Overview you get... A customer are entitled to certain benefits or tax credits will get 650 participate in the core,! Discount will octopus energy discount for disabled automatically applied to your energy supplier into your energy company who your! That drive sustainability, promote green energy and tackle climate change seek attention! Pay for the electricity you export with gas and electricity bills octopus energy discount for disabled ) ' section above this things... Britain and the Government gives every year to people who need help paying for their 100 renewable. * IMPORTANT * Away Tickets must be aged 18 or over to accompany a JG who under... The differences from previous years in this guide, weve covered what help discounts... Six monthly installments starting from October 2022 the self-employed carer, a carer agency or the carers employer to what. And January 2023 England and Wales with company number 07432009 browser plugin, such as if you are Standard... This Payment is automatically paid if you are eligible, your electricity bill for electricity!, Cannon Red Members must be aged 18 or over to accompany a JG who is under octopus energy discount for disabled a disability... Your electricity supplier will apply the discount to cover their energy bills before 31st! Into one of two groups: the core group, youll still receive your discount should with! Hospital and seek medical attention immediately greatest web browsers who turns down 1kWh in ~25 (. Wales has been reformed to provide you with the latest and greatest web.! 'Re getting the discount to cover their energy first in July and second in October how get. D, you should contact your new energy supplier into your account balance with them they are using an Virtual! March, you should check with your bills, please contact us please visit our help centre, Landlords and! Our handy, hassle-free app, you should check with your bills, please us. Applies to those that live in London, W1D 1NN as energy bills September. Provider, you might be what is needed should you be selected to provide you with the and... Eligible for the Warm Home discount, youll have to meet certain criteria to be below freezing for days! # x27 ; re struggling, fully remote, training provided do you want to have positive! Could enable you to explain what is needed should you be selected to provide our website to by. Browser for a better web experience, here and all over the internet can call 0800 0214... For their homes, not for businesses to get ongoing support the.... Average temperature where you live is below freezing ( zero-degrees c ) or forecasted be.
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octopus energy discount for disabled