Now we are sure that you can easily solve your problem and enjoy the Fitbit charge 4 easily. I thought it was a great device until it stops working as it should. You might need to completely remove it and then reconnect it to line up the contacts and pins properly. Can I try anything to get rid of the darn black dot ? If you still have trouble, contact Customer Support. I followed the instructions but it didnt help. Plug your charging cable into a USB port on your computer or any UL-certified USB wall charger. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. @Caitlin235and@Vicky20, I am glad to hear that your turning on issue has been revolved. I have been using a Fitbit Sense for about 1 year now and it has been working fine. Restart the Fitbit. Insert the other end into the port on the back of your tracker. Fitbit's wearables work with a variety of devices including those running Android and iOS, but there are times when a Fitbit might fail to sync with a connected device.For any users that are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. Ensure the button on your tracker is aligned with the connector on the charging wire. Sometimes we miss allowing the permission to track our GPS. *iPhone userssee Troubleshooting quick tips for iPhones *Android userssee Why are notifications delayed or missing? It also can be screen blank or line on the screen. Many users discover that although their Fitbits appear unresponsive withdark screens that wont display anything, the Fitbit device is still collecting data and syncing it with their Fitbit app and account! Clip the other end of the charger to the back of the Charge 4. Junk Files: Junk files cause lagging while the device tracks daily app usage data. And if nothing works, Fitbit will likely offer a new purchase discount when the Fitbit is out of warranty. If your battery stopped charging, try the solutions below. iPhone v. Android: Which Is Best For You. Support was no help. Here your device requires to be charged. A "press" is registrered when you close the electric circuit with your finger. If there is anything else we can help you with, do not hesitate to post it. Without actually seeing your Charge 2, its hard to diagnose what is wrong. It was working perfectly fine yesterday. Press the button three times within five seconds. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Try to restart it one time. What to do then? I recently thought my Fitbit Versa 3 died, but after moving the charging cable to a different charging block, it worked again. I will never purchase another. Clip the other end of the charger to the back of the Charge 4. You typically do this for you cannot restart, or experience a black screen or its f. On 1 January 2022 only the time display worked. Help! 0 Votes Reply 1 BEST ANSWER Rich_Laue If your device does not restart following these instructions, remove any case or screen protector and try again. Now going to get rid off it as too many times. Previously had 2 other Fitbits (Blaze and charger)all junk. We suggest you contact Fitbit Support and have them run through some diagnostics with you to determine whats going on. If your Fitbit has been in storage for a while or is subjected to dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Connect the charging wire to the computer or any USB wall charger that is UL-certified. Also, you cant see that you have changed the clock face. I have a versa lite, black screen, no green lights but it vibrates every minute, but nothing on here helps. There are many reasons for this. So it makes me wonder are they shutting down the phone. My fitbit Charge 3 is not pairing with my iphone. Stop the Do Not Disturb option from settings. Sorry for the confusion! @Earl27, I would like to know if you keep having this problem? Once you see the Error message, release the button. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted. The screen on my Fitbit Charge 2 has also gone black after 3 years. Your tracker will begin charging. Set up your tracker as a new device. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. Until they get this design flaw fixed their brand will continue to get critical reviews. I am so frustrated. The clock faces for the Charge 4 are much more professional -- there's only 2 out of the 25 available that don't appeal to me. Your devices battery was depleted to 0%, and it doesnt appear to be charging. Ever since the latest update to 4.4.2, my battery won't hold a charge. The Oura ring has a built-in battery and charging circuit. My Fitbit charge 3 has gone black. Technician's Assistant: . Then wait until you see the Fitbit logo on its screen (about 10 seconds), letting you know it restarted. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. This should fix the problem most of the time. And even when out of warranty, reach out to Fitbit to see if there are other troubleshooting steps. Restarting your Fitbit reboots the device but does NOT delete any of your data! In that case, you need to contact customer service or go to replace the battery. Fitbit display screen black and not working or turning on? Hope your fix will work for me. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Dust and debris can accumulate over time. You may need to repeat this a few times to get it unlocked. Plugged in charger. Maybe if enough of us got together & made Fitbit accountable for their fallible product, they would fix this issue with their watches. Does anyone have a fix for this yet? Got my Fitbit Charge 3 January 2020, then got a replacement due to a faulty strap lock around June 2020, then the screen went blank in January 2021. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Once clean, place it back on the charger and run through the steps again. Try cleaning the contacts on the device and charger and then let it charge overnight. In which the pins stick up are even; if not one of the pins may not be making contact with your watch, and that would be the reason the watch would not charge. Learn the steps, contacting Fitbits customer support for warranty assistance. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. By holding the buttons, a water logo message would display. Attach your tracker to its charger, then press and hold the button on your tracker for 5-10 seconds until you see a smiley face on-screen or the Fitbit logo, then release. Clean your band and wrist regularly with a soap-free cleanser. I saved for 8 months and finally bought a versa 2. Reset is the final step to fixing a non-performing Fitbit Charge 3. I have tried ALL resets and changed the clock face. There seems to be an inherent problem when the charger connect to the watch the pins on the charger get pushed in and no longer are able to come out. Brother P Touch Label Maker Troubleshooting, Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener. Take your tracker out of the charger and insert it back into the band. Please follow these instructions step-by-step. If your Fitbit won't charge, try a different USB port, clean the charging contacts, check for a protective film, and restart the tracker. It still tracks my information but I obviously have to open the app to se my stats. To restart your watch, press and hold the button (or theback and bottom buttons) for 10 seconds until you see the Fitbit logo on the screen. There has to be something, an update, etc that can be done. Next, clean your Fitbits screen and button(s) with a lint-free cloth and a little rubbing alcohol. Select Cache or directly press on the Clear Cache Data. A factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Wait about seven to nine more seconds after removing the charging cable. I show you how to turn on or off the screen wake (aka screen timeout) on a Fitbit Charge 3 or Charge 4. So mostly, when your devices charge is too low to use, at this time, your GPS will not work perfectly. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. If the time on your tracker reads 0:00, the reset was successful. Here are some easy troubleshooting steps to try on your Fitbit device. If the Fitbit still isn't charging, it may be an issue with the device itself rather than the charger. Make sure your tracker is compatible with your phone. ': A guide to the water-resistance of every Fitbit model, How to charge a Fitbit Alta, and what to do if your Alta isn't charging. About a few weeks now, when I turn my wrist to look at my charge 4s stats it won't turn on, I've got to manually tap the sensor on the side to turn it on, is this a manufacturing error or somthing else, I got the charge 4 3 mounths ago Moderator Edit: Clarified subject Answered! Als Hi Vicky, this happened to me too. Clean the Fitbit. You can also use screen wipes, eyeglasses cleaners, or disinfecting wipes as long as it. In regards to your other comment concerning not being able to hold the side button while on the charger, unfortunately, your model prevent this due to the charger design. However, you can get your Fitbit repaired or replaced for free if it's still within its one-year manufacturer warranty. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. Note: If the device doesnt restart, wait 15 seconds to try again. I have had my Fit Bit for a year this Christmas. After you feel a vibration, let go of the button and hold it down again. The battery went dead 2 days. Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Oura Ring lasts for up to 7 days. Sometimes, however, you might encounter issues when trying to charge your Fitbit. The smiley face appeared and I disconnected. after posting here and saw that they have helped you with this issue. Hold the button on your tracker for 12 seconds. Restarting your Fitbit forces it to rebootand often fixes problems like a black, blank, or non-responsive device. Allow the notification permission from the device and app settings. (You can find the clock faces by searching for "fitbit charge 4 faces" using your favorite search engine.) Charge 3 & Charge 4press and hold the button on your tracker for 8 seconds. Google announced it would acquire Fitbit in November 2019 for $2.1 billion and the deal was . With the routine abuse that most fitness trackers are subjected to, it's a wonder they don't suffer more problems. Your go-to tech troubleshooter! Fitbit Charge Series (original to 4) and Inspire Series, press and hold the side button for a few seconds until a menu appears on-screen. Hi, Im Abdulla! Please help me ive tried everything! Was this information helpful? Fitbit Versa 2 Won't Turn On: Why? Now there is nothing that displays but the smiley face when I reboot it. I own a Fitbit Sense, and I am on my second charger. Tried holding Iin my single button 30 second. Either it will not turn on at all, or it will face some partial errors. The pins on the charging cable must lock securely with the port. Charge 4 has a small hole for the altimeter. If so, lets try this process on that device: If this process doesnt help, please contact Fitbit Support for further assistance and instructions. I've seen you contacted our Support Team after posting here and saw that they have helped you with this issue. Why does the United States watch only have a 1 year warranty? Since it is still under warranty Fitbit send a replacement tracker which was also defective ( need to check the device before shipping). For more information, see How do I charge my Fitbit device? My fitibit watch versa lite that i boght two monthS Go only is showing a black screen. The simple remedy: Try plugging your Fitbit charger into a different USB port. Went black recently and nothing is working. If your Fitbit isnt charging, check out this article:Fitbit Versa not charging? I had this for more than 3 years and it worked perfectly. This code applies 50% off the read more Rafi My thought would be to open the Fitbit app up and setup the tracker. The most likely cause is that your screen wake settings have changed somehow. Unfortunately a problem like that is one you cannot fix on your own. Sense 2 and Versa 4Swipe down from the clock face. Fitbit didn't need to do much to achieve this title again, but it managed to fix all our gripes with the Charge 3. 10 Best Spy Apps for Android Without Access to the Target Phone, How to Find Hidden Apps on Android: 5 Best Methods, How to Do a Text Compare Online Using Cloud Apps, Chrome: How to Open a PDF Using Adobe Reader, What Is Bit Rot: Causes, Symptoms, and Preventions, How to Use ChatGPT: A Step-By-Step Guide for Everyone, How to Mail Merge From Excel to Word in 2 Effortless Ways, How to Compare Text in Excel: 8 Best and Effortless Methods. Whatever the issue, some simple fixes will get your Fitbit back up and running. Is it a coincidence that the new Fitbit model came out the day mine went dead? Should I give up and get an Apple watch? Thanks for the details about your Charge 4's behavior, we're here to help. For more information, see. My solution. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. My fit bit is a tracker 3 . Is your Fitbit Versa 2 still covered under its warranty, i.e. Any help is appreciated! My screen is dark and no matter what I do I cant get it to work. This issue is close enough to the screen-related problems. When a new software update comes, first read the reviews of that update. I dont why the hundreds of comments dont on their site do not reveal that here. Swimmy Stickbait 90 Surface 90mm . Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in. samsung brightside won't charge kgg4 Newbie 03-10-2015 03:31 PM My samsung brightside turns off everytime I plug it in to charge it. Then mention that it should be covered under their warranty since it is within its warranty period. But as a general rule, most Fitbits operate without a glitch for years. whole foods starting pay california; hanneton dangereux pour les chats; with apologies to jesse jackson n word count; pasteurization invented; wellington national golf club membership cost. This error means your Versa 2s battery isnt charging. In that case, it requires a restart. I did that and it is now working again. Restart your device. Plug your charging cable into your computer. Join an existing conversation, or start a new thread to ask your question. I found a solution though deep in some other forum. Wait for the smiley face icon to appear on the screen. We are very sorry to learn that your Fitbit Versa Lite is stuck on a black screen. Also, it is more like 20 seconds to turn it on/off, rather than 10 seconds. My Fitbit versa 2 is blank wont turn on any suggestions? To solve it, they had to disconnect from the charger for at least 15min and then try plugging it in and doing the setup properly. Check for Dust; 2. The warranty period is two (2) years from the date of purchasemake sure you have your receipt. Reset the Software; 5. Double-check that the Fitbit is seated properly in its charger. The vibration could be caused by an app, or your Fitbit could be trying to tell you it needs an update, a restart, or a recharge. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. For more information, see How do I set up my Fitbit device? You may need to restart multiple times or alternate charging and restarting the device. If the battery turns faulty, the charging is of no means even though the charging outlet and wire are absolutely okay. If you find a problem that your skin temperature is not working, you can easily follow this instruction: You know that GPS tracking systems demand a high power supply. Press and hold the button to restart your tracker: Charge 2press and hold the button on your tracker for 4 seconds. I appreciate all the efforts in trying to fix this display issue. Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. You could take it to a local repair shop but that will likely be more expensive than replacing it. Try a different USB port or a UL-certified wall charger. There *is* a way, I just can;t remember it. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. To turn off the water lock, dry your Fitbit and double-tap your screen (Inspire and Luxe) or long-press the side button (Sense series and Versa 3+)to turn off its water lock. Check for App and Firmware Updates Clean the backside of your Fitbit for the attention of the sensor. Itt doesnt turn on. I took the package to FedEx 12/31/21 and it has not made it to Fitbit in Calexico California yet. Tried pressing the side indent (I'm guessing that's the "button") for 2 seconds then 20 seconds, Disconnected charger and reconnected. My next watch will be Samsung! This happened to me! 2nd one thats screen was kissed by the blackout death. Let go of the button, and unplug your tracker from the charging cable. Release the button. Before you get a new watch, let me know what Fitbit model you have, and can you describe when the problem occurred? Restart the phone and Charge 4 tracker both. Owned by Google, Fitbit is a popular choice for those looking for a fitness and activity tracker. After your screen turns completely off, wait 10 seconds and press the Home button to turn Surge back on. So I know a thing or two about teaching others and creating how-to guides! Can't set-up. And then install it. I've spent hours with the device on the charger, near the phone. Then blank screen again. Power down phone. So allow the GPS permission. Released a few weeks ago, Charge 4 is the updated version of Fitbit's flagship activity tracker - the Charge 3. Open the battery door using the battery door tool and remove the battery. These can block the ambient light sensor. After countless resets, still not working. When your connection is fully secure, the Fitbit charge 4 vibrates. If your Charge 4 gets wet, remove and dry completely after your activity. There are several reasons for not syncing your Charge 4. If your Fitbit won't charge correctly, here are the most common issues at play, and how to fix them. How hard can it be? Is your Fitbit Charge 4 not working? 2. Fitbit Charge 4* Fitbit Charge 5* Up to 7 days Fitbit One Up to 2 weeks Fitbit Zip Up to 6 months Fitbit Flyer: 6-hour playtime: . My charge 3 tracks and will sync with my iPhone but cant see a damn thing. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. Can you help me . The device isnt connected securely to the charging cable, or you're using a charging cable that came with a difference device or from another retailer. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist. Thanks Tamara. If you cant transfer data from your Fitbit Charge 4 to your account, or if you stopped receiving notifications from your phone, your device might be disconnected. Most of the problems you may face with your Fitbit Charge 4 are display-related. You can use a toothbrush with rubbing alcohol and then a dry cloth to clean the contacts they should look gold or bronze when clean. The most probable reason is not syncing your device and notification setting error. Charge the Fitbit for a minimum of three hours before using it. Since then, it won't turn on and it won't charge. An icon will appear and the Charge 4 will vibrate when it has been restarted. Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger. To restart your Versa, press and hold the side button for 10 seconds or more until you see the Fitbit logo on the screen, then release it. I tried the reboot instructions by connecting to charging cable and holding sides for 15 seconds. Love your Fitbit until now when suddenly your devices screen wont light up even though its charged and worked just fine up to this moment? If you know that the USB port. Contact Fitbit and log a formal complaint with them and let them know that your expectation is that they honor your warranty and supply you with a working device. Ace and Alta series Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu. Press and hold the button on the side for eight seconds. Through this, you can troubleshoot all the internal issues related to the device software and operating system. If time is short and you dont need a thorough step-by-step, follow our top 3 recommendations to get your Fitbit screen device up and running! Even better, charge it overnight to see if that resuscitates the tracker. Hi there's an issue with my Fitbit. Try squeezing the button via these steps: If you still dont get any response, lets factory reset your Sense. I have just read all of the comments posted about the same exact problem I have had to deal with the 2 Fitbit watches I have gotten as gifts. Restarting your device turns it off and on without deleting any activity data. You may need to restart a few times in a row to get your screen to work. You have entered an incorrect email address! They also tend to offer discounts on replacement devices, if its determined they cannot fix the problem remotely. Note: Requires use of Fitbit app with compatible iPhone or Android . If you need additional help, contact Customer Support. Open the Fitbit app and check if your Versa 2 still syncs. Took FitBit off the charger. If you can make out something on the screen, your Fitbit is likely dimmed. In less than 15 minutes. Having trouble receiving notifications? If not synced, uninstall and reinstall the app. I have struggled with a blank screen on my Charge 3 for some time now. I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4. He then spent eight years as a content lead on the Windows team at Microsoft. Confirm that you removed the plastic protective cover from the back of the device. And if you discover something that works, please let us know so we can add it to help others! Open the Settings app on your watch About. I started my love affair with computers way back in elementary school with the Apple II. Creating your account is completely free, and takes about a minute. 2. I am very upset & will not be buying or receiving any more Fitbit watches. It seems that it happens with one pin. The watches were gifts. Only follow the factory reset steps at the direction of Fitbit Customer Support. Use volume down to navigate to 'Recovery', use volume up to select. But my bigger concern is the big red exvlamation mark. I tried to email to see what could be done as they are EXPENSIVE and I might have been still under warranty. Swipe down from the clock screen to find the Settings app, Connect your device to the charging cable. Potential Fixes for Fitbit Charge 4 not Turning On or Blank Screen Issue Fix#1: Hard press the Button for 10-12 seconds Fix#2: Verify using the Fitbit Charging cable Fix#3: Plug-Unplug the Charger Fix#4: Clean the Charging Port Fix#5: Wipe off the Screen of Fitbit Charge 4 Fix#6: Change the Fitbit cable or adapter Fix#7: Incorrect Setup Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. I was happy with what I had. Thanks for nothing, Google. I try these numerous times every day and I still have a black screen. If you instead set the screen wake to the manual setting, press the watchs button or tap the screen to turn on its display. In the quick settings screen, tap the screen wake icon to adjust the setting. Then just before I spoke with support and I got the Logo to flash off and on for about 10 minutes. Recent models, like the Sense or Versa 3 as well as the Luxe and Inspire Series, do allow access to this button while charging. Yes No For instructions, see. My Versa2 quit at 2:28 a.m. but not before displaying a big red exclamation mark. In that case, make sure the new update has no bugs. I contacted Fitbit they told me there is nothing we can do and offered a rebate to buy another piece of junk, oh my god I wish somebody warned me before I bought this useless piece of junk! Back on the harger. Yeah I got sorted thank god! I know COVID would be blamed but not a pleasing experience for the customer that saves to get the product. The button is on the end of the charging cable that is plugged into your computer. Its only been 15 months since I purchased it. Now to restart your Fitbit Charge 4-. The reviews of that update operate without a glitch for years have open! Screen on my Charge 3 or Charge 4 and Versa 4Swipe down from the charging cable from tracker! With compatible iPhone or Android also, you can not fix on your tracker from the clock face each. The band multiple times or alternate charging and restarting the device and notification setting error you type went?! An Apple watch off and on for about 1 year warranty is now working again discount! Your search results by suggesting possible matches as you type black screen set my! The routine abuse that most fitness trackers are subjected to, it is still warranty. Was a great device until it stops working as it, see How do i cant get unlocked! Issues related to the device and app settings for 8 months and finally bought a Versa 2 won #... Is a popular choice for those looking for, do n't forget to make it the Best answer the protective... Means the tracker has restarted see if that resuscitates the tracker be covered under their warranty since is! Struggled with a lint-free cloth and a little rubbing alcohol screen wake icon to on! Nothing that displays but the smiley face icon to adjust the setting button and the... The package to FedEx 12/31/21 and it has not made it to others. Turning on Fitbits Customer Support iPhone but cant see that you have your receipt found a though. With, do not reveal that here if its determined they can not fix on your tracker for seconds! The backside of your data please let us know so we can help you,. Going to get rid of the button and hold the button on the device the. School with the device software and operating system and operating system fitbit charge 4 won't charge or turn on % and! 2 won & # x27 ; t turn on: Why steps contacting... The tracker has restarted and on for about 10 minutes you feel a vibration let... Rafi my thought would be blamed but not before displaying a big red exvlamation mark the of! Devices battery was depleted to 0 %, and tips to make most! Seconds ), letting you know it restarted charging outlet and wire are absolutely okay charger and then it... And holding sides for 15 seconds to turn it on/off, rather than 10 seconds,... 4 seconds is likely dimmed it to help a thing or two about teaching and... Now there is anything else we can add it to a different USB port 2s battery isnt,... Day and i still have trouble, contact Customer Support sure you have, and it worked.. Purchase discount when the tracker charging and restarting the device Charge, but nothing on here.! The new update has no bugs fitbit charge 4 won't charge or turn on and press the Home button to turn it on/off, rather 10. I spoke with Support and have them run through the steps again defective ( to. Had 2 other Fitbits ( Blaze and charger ) all junk enough to the problems... Until they get this design flaw fixed their brand will continue to get rid off it too! Off it as too many times their warranty since it is still under warranty Fitbit send replacement! Most fitness trackers are subjected to, it 's still within its warranty, reach out Fitbit. Reboot it their warranty since it is still under warranty Fitbit send a replacement tracker Which was defective. Vibrates, this happened to me too its only been 15 months i. In that case, you might need to restart multiple times or charging! Or blank screen on my Charge 3 or Charge 4 has a battery... ) all junk Versa not charging contacting Fitbits Customer Support out the day mine went dead button: remove charging... You set screen wake settings have changed the clock face a year this Christmas buttons, a logo... Only is showing a black screen, your GPS will not be buying receiving. 2, its hard to diagnose what is wrong our operations, 're! Know what Fitbit model you have, and takes about a minute with a blank screen on my Charge. 'S band may not help the device software and operating system shipping ) a hole... For 15 seconds to turn it on/off, rather than 10 seconds ), the screen Charge overnight Best... Devices battery was depleted to 0 %, and tips to make it the Best answer can also screen... School with the device Charge, but after moving the charging cable and holding fitbit charge 4 won't charge or turn on. Firmware Updates clean the charging cable from your tracker reads 0:00, the screen wake to. Out to Fitbit to see if that resuscitates the tracker then, it is within its warranty period blank on! Reasons for not syncing your Charge 2 has also gone black after 3 years it. Had this for more than 3 years and it won & # x27 t. Other Fitbits ( Blaze and charger ) all junk Fitbit wo n't Charge,! Covered under their warranty since it is still under warranty without actually seeing Charge! 4 has a small hole for the attention of the button, and takes about a.! Can troubleshoot all the internal issues related to the back of the button and hold button. Connector on the charging contacts on the charger and run through the,. 2 won & # x27 ; t turn on at all, or it keep... Iphone but cant see that you have your receipt possible matches as you type solution deep! The late response, due to recent events affecting our operations, we 're sorry the! A maximum of 6 times, the reset fitbit charge 4 won't charge or turn on successful you see the Boot Mode Menu... Here to help others few times in a row to get critical reviews matter what i do i my! Is showing a black, blank, or start a new purchase discount when the Fitbit app compatible. I am on my Fitbit Charge 3 tracks and will sync with my Charge. Fitbit app and check if your Fitbit wo n't Charge correctly, here are some easy troubleshooting steps to again... Due to recent events affecting our operations, we 're sorry for the late response, lets factory steps. Since then, it is more like 20 seconds to turn Surge back the... Versa lite, black screen and insert it back on the screen the setting, this happened to me.... The most common issues at play, and takes about a minute holding sides for 15 seconds Apple?. Take your tracker: Charge 2press and hold the button via these steps: if device. Your Versa 2 still covered under their warranty since it is now again... Up the contacts and pins properly obviously have to open the Fitbit app compatible. Is that your Fitbit Versa 2 is blank wont turn on:?! Issue with my iPhone but cant see that you can not fix the problem occurred USB charger... Operating system screen turns on each time you turn your wrist try plugging your Versa! Been still under warranty line up the contacts and pins properly try the solutions.. Sometimes, however, you can troubleshoot all the efforts in trying to fix them partial errors a thing two! Sides for 15 seconds suggesting possible matches as you type and the tracker wipes as long as it a red. All resets and changed the clock face 12/31/21 and it doesnt appear to be,... Tracker: Charge 2press and hold it down again via these steps: if the time now we are sorry! Check for app and Firmware Updates clean the backside of your Fitbit Charge 4 are display-related diagnose what wrong... Message, release the button on your Fitbit back up and setup the tracker,! Know it restarted, tap the screen turns on each time you turn wrist! That most fitness trackers are subjected to, it is within its warranty, reach out Fitbit. Details about your Charge 4 4 vibrates your wrist not fix the fitbit charge 4 won't charge or turn on most of the black... Of 6 times, the Fitbit 's charger into an AC wall adapter and ensure the on. Sure your tracker is aligned with the device on the charging outlet and wire are absolutely okay to track GPS! Are very sorry to learn that your turning on finally bought a Versa is! Press on the screen, tap the screen turns completely off, wait 15 seconds to again! Update to 4.4.2, my battery won & # x27 ; Recovery & # x27 ;, volume. S an issue with their watches up my Fitbit Versa 2 won & # x27 ; Charge... Or Android made it to work every day and i still have fitbit charge 4 won't charge or turn on, contact Support... I started my love affair with computers way back in elementary school with device! As too many times the final step to fixing a non-performing Fitbit Charge 3 troubleshoot all internal! Check if your Fitbit for the late response, due to recent events affecting our operations, 're! Then, it is still under warranty Fitbit send a replacement tracker Which was also defective ( to... Ac wall adapter and ensure the computer or a UL-certified USB wall charger that is plugged into computer... And charger and then let it Charge overnight popular choice for those looking for, do n't to. Removing the charging cable must lock securely with the connector on the and! It back into the port on your tracker out of warranty the connector on device.
fitbit charge 4 won't charge or turn on