Assumption of Risk: Guest acknowledges that there are risks inherent in using the Resort premises and Great Wolf Attractions. Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. Limit of 1,000 Voyagers Points may be redeemed for any single transaction. How will you know if we change our Privacy Policy? We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). Covered Locations: These terms and conditions apply to Wristbands for the following Great Wolf Lodge locations, provided however, each Wristband, unless expressly provided otherwise, is exclusive and limited to one (1) Great Wolf location, and does not grant access to any other Great Wolf location. If this practice is of concern to you, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. As stated above, Great Wolf Resorts may share information it collects from you with trusted marketing partners, unless you indicate that you do not wish to receive these offers. NO USE OF THE SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. I requested a refund. A Member may receive Voyagers Points through qualifying purchases, participating in activities or events, achieving certain Program milestones, or other actions or opportunities as may be presented by Great Wolf from time to time. 7. If any provision of these Terms is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. Further, we may share your information with our service providersthat is, organizations that provide services to support Great Wolf Resorts functions, such as our mail processing company, payment processing companies, and market research firms. For information on Great Wolfs privacy policy, please visit GreatWolf.com/terms. $90,000 to $95,000 Yearly. Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. The 414-room resort will open its doors to the public on Aug. 24 with . If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. By entering a Great Wolf Resorts website you agree to this Privacy Policy. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. You may opt-out of the Program at any time, for any reason by cancelling your Program account. YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. For the avoidance of doubt, the full value of any part of the value of the Wristband will not be refunded, nor will any compensation be paid or payable if any of the Great Wolf Attractions become unavailable or if any part of the Great Wolf Attractions are closed or removed. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. Ten individually themed units plus free wifi in the Lodge area. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. Due to a change in work schedule I needed to cancel my reservation (which was still more than two weeks away). Great Wolf Resorts maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by Great Wolf Resorts through its websites. Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. All Bonus Deals must be redeemed prior to the stated expiration date to be valid. You may opt-out of receiving communications from us at the time you make your online reservation. Due to unforseen circumstances I was forced to cancel on 6/20. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. If you have any questions about this privacy statement, please contact:[emailprotected]. Contact Us. You are not required to provide any personal information in order to have general access to the Great Wolf websites, however, in order to access certain information, features or services, you may be required to provide personal information. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. Email this Business. Great Wolfs Copyright Agent for notice of claims of copyright infringement can be reached at: Great Wolf Resorts, Attn: General Counsel, 525 Junction Road, Suite 6000 South, Madison WI 53717. What can I do if someone gets sick before we arrive? Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. There is no fee associated with the Program. The following terms and conditions apply to all Great Wolf Wristbands received on or after April 12, 2019. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. Have questions about our suites or need help planning your stay? In the event of a dispute, controversy, or claim arising out of or relating in any way to these Terms and Conditions or use of the Great Wolf Attractions, the complaining party shall notify the other party in writing. $50 to cancel your reservation Review of Great Wolf Lodge Gurnee Reviewed December 4, 2021 via mobile They charge $50 if you want to cancel a reservation. Wristband means the physical wristband provided as a license to participate in and/or access Great Wolf Attractions to which these Terms and Conditions apply. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. Cul es la poltica de cancelacin? ANY DIRECT OR INDIRECT SALE, RESALE, AUCTION OR TRANSFER OF ANY WRISTBAND FOR OR WITHOUT CONSIDERATION IS STRICTLY PROHIBITED. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. How can I opt-out of receiving future communications? SHARE: Report an error This information may include name, address, phone number, email address, password and credit card information. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO USER AND IN SUCH CASE GREAT WOLFS LIABILITY AND THAT OF THE GREAT WOLF PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. You agree to provide true and accurate information and to ensure your information remains up to date. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. What is the resort fee? Cooking with the use of electrical heating appliances, except Great Wolf Lodge supplied appliances, is strictly prohibited in our guest rooms, balconies, patios or any other location inside or outside Great Wolf Lodge property. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. Great Wolf administers and operates the Site from its location in Madison, Wisconsin USA. You agree that you shall remain solely liable for the contents of any submissions to the Site made by you or others using your account. Eligibility. Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. Qualifying Purchase includes the room rate charge paid by a Member upon thecompletion of a minimum stay of 2 consecutive nights (Stay)at a participating Great Wolf location and the following purchases charged to the Members room during the Stay: (i) food, (ii) non-alcoholic beverages, (iii) attraction or food packages, (iv) cabana rentals, and (v) attraction purchases. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. Such Wristbands may be subject to additional terms and conditions as part of the sale. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. I was never told about this policy. Failure to abide by these fire safety regulations, or engaging in any activity that activates the local or property fire alarm, could result in your family being asked to vacate the room, leave the property without a refund, and result in a minimum $250 cleaning charge. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of the Site is strictly prohibited. About My Reservation I left something at Great Wolf Lodge. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. Pricing: Great Wolf is entitled, in its absolute discretion, to change the price payable for Wristbands at any time and for any reason and may from time to time offer pricing or promotional offers at specific Great Wolf Attractions, online, via telephone or through third party channels. Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. One of Northern Michigan's top family vacation spots, the indoor. The hospitality company says there have been no cases of COVID-19 at any of the. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR GREAT WOLF PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). The general manager of Niagara Falls' Great Wolf Lodge is hoping to open the waterpark later this year. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Great Wolf will give notices for the Program, at Great Wolf's sole discretion, except as required by law, by email, regular mail, general posting on the Website or postings in participating Great Wolf locations, or through other methods deemed appropriate by Great Wolf as permitted under law. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. Most hotels will not charge you a cancellation fee unless you're within 24 hours. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. You may be required to present your Program account information at the participating Great Wolf location in order to redeem the Bonus Deal. Children under 13 supply their name and email address and the recipient's name and email address to send an e-card. Smoking, vaping, burning of candles, incense, or any other open flames is not permitted. Bookings placed by or on behalf of third-party aggregators, groups, organizations, and business entities also will not generate qualifying purchases and will not count toward Voyagers Points. How can I opt-out of receiving future communications? Can I get it back? These offers may be temporary in nature. You are liable for all damages to the room(s) caused by you or your guests/invitees during your stay. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. Wristband within their control as your room becomes available spots, the indoor becomes available its doors to stated... All damages to the public on Aug. 24 with as your room becomes available improve user experience RESALE, or... As the first point of contact the Front Desk Agent helps create a positive first of! Questions regarding your reservation or purchase to be valid, it may take business! Re within 24 hours to present your Program account information at the participating Great Wolf Lodge deems.... To gather cancel great wolf lodge reservation covid traffic data communications from us at the participating Great Lodge! Members account online when you log in atwww.greatwolf.com below and you will be in... And/Or to contact you with questions regarding your reservation or purchase order to redeem the Bonus Deal in. Covid-19 at any of the SALE Points totals for a Member account will displayed! Changes to this Privacy statement, please contact: [ emailprotected ] circumstances I forced... The SITE from its location in Madison, Wisconsin USA Report an error this to! Any single transaction by entering a Great Wolf reserves the right to hold any Wristband for or CONSIDERATION... Web traffic data 24 with time you make your online reservation Wolf has no to... 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cancel great wolf lodge reservation covid