Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. This review was chosen algorithmically as the most valued customer feedback. Hotel Marina El Cid Spa & Beach Resort: Fantastic! Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: You can get MUCH better pricing for other vacations on your own. STAY AWAY. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. My email is: pedro.e.rivero @ Hotmail .com RCI although we were charge for the enrollment 6 months before our contract was activated. We stayed strong during our 90 minute presentation, and refused to purchase. http://www.mescam.com/ Toll Free. I should have known better. Desired outcome: El Cid Vacations Club - Beware of this rip off! This is not a resort of cheap plastic bottle liquor and spring break fest. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. Our experience is June 2014 in Mazatlan. Its directly adjacent to the cruise terminal, and they cater to day pass people. Anyone here decided to voluntary forclosed their timeshare? Now we have been filing complaints with Benjamin, the customer relations person. the customer service Rep says no only 1 year of points will be allowed. Has anyone had any luck getting out of this? divellol@yahoo.com, I would like to join you to find a way to get out el Cid maintenance fee. The help desk will not return any complaint calls. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! 2. All rights reserved. I finally stopped paying and that has gotten some attention. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. I wish I found this site before we were scammed. Almost everything they tell you is not true. He can't even pick up the phone, he has to talk on speaker! The first step to a perfect family vacation is finding the right place to stay. Gary in McGregor. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. Please email me with how you resolved the issue. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. http://www.timesharescam.com/timeshare-cancel/. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Toggle Our Hotels. Credit has been ruined, I would like to be counted in also. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. Find more than 36,418 complaints| Ripoff Report We DO NOT remove reports. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. Hiding negative complaints is only a Band-Aid. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. And it is the best deal in Time Share, for sure. Login to Your Account. We cant afford to lose 165000. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. These people are truly unethical criminals. if so, how? Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Because we upgraded over the years, we still have 14 years remaining on our contracts. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. As for the "trade points for cruises" I have not found any great deals. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. We asked for our $50 deposit and gifts, and kept getting the runaround. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. Tell us why our 2022 points transfered to RCI. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. We are on the same boat, we got scammed by ELCID Vacatio Club. Very frustrating and lesson learned. We were skeptical because there were no promises in writing regarding the renting of points. Since El Cid cannot stand up to a written contract how can they be trusted at all Furthermore how can you rescind a contract that you believed to have been signed in good faith. Is this your company? They keep coming up with stories and offers that will disappoint you. I have an addendum in hand stating that we SHOULD be able to use 2years of points. Forgot Password See 9,599 traveler reviews, 7,778 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. Its a shame that this type of situations happens. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. EL CID states you will travel VIP anywhere you want to go that was not true either. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Keep telling them no, terminate the contract. What is the matter with RIP OFF! El Cid Real Estate; El Cid Vacations Club; Our Hotels. The complaint has been investigated and resolved to the customers satisfaction. During that time we requested that my Son and Daughter be addd to the contract. We've also paid $1882 in mtc fees and have never used the timeshare. Protecting Your Free Speech Is Expensive! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. Its legal name is El Cid Vacation Club S.A. de C.V. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. LIAR!! Has anyone had any luck with getting out of Elcid? File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. And phone # we can call to Resolve future issues. I have written several letters to the owner relations to downgrade my membership due to financial reasons. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Latest United Kingdom Flight Deals. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. That also was a lie we signed on July 10th and they already want a payment August. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. I came to find out that almost all the claims made by the sales people were either misleading or totally false. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. Copyright 1997-2023, Ripoff Report. This company is not for members. If anyone knows someone that has used one fo those law firms please let me know. I had unplanned but necessary back surgery. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. I cannot no longer afford to pay the Timeshare. This review was chosen algorithmically as the most valued customer feedback. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. News-El Cid Vacations . However, because of financial reasons, we are unable to continue with the membership. We would like El Cid to buy our timeshare points back expires 2028. 011-52 (987) 872 08 44. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! El Cid la Ceiba Hotel de Playa. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. The staff at their resorts is incredibly caring. El Cid needs to refund all monies paid, Desired outcome: Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. We were dead set on NO! Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. We felt victimized. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. Altogether, my spouse and I own millions of points on two contracts at El Cid. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. Identified Scam Companies. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! Can we not all get together with a class action suit against El Cid? I agree. Feel free to contact me if you are a victim of this company. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. This will surely increase the credibility of your complaint. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. We proceeded to have our attorney take action and were advised to stop all payments. 3. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. I also believe it is illegal what they are doing. It has now been satisfactorily resolved. 13 Poerio Agencia de Viajes. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. Desired outcome: My friends can get the identical trip on Bookit for the same price. Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. Very troubling information I am reading. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! ComplaintsBoard.com is a leading complaint resolution website on the Internet. RCI says its not them and my wife calls El Cid she bounces back and forth. Here is another blacklist for El Cid, with more similar complaints, I finally called RCI who they are partnered with and they gave me an initial contact. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I finally got in touch with someone at El Cid, who said they can cancel the agreement. They should have been their a long ago. Why Ripoff Report will not release author information! Please Help. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. I recommend you to read this article, hope this helps. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. If so what was your experience? Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! Then I could only use those rollover points at the El Cid Resort in Mazatlan! This was our first traveling out of the country so we went. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. Concern, restored some faith was not true either afford to pay for the same,. In 2015 and look out when I take my paperwork and start people. The idea of a timeshare, but we repeatedly told him that could! 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N'T going to pay for their scam anymore although we were scammed a program that benefits consumer! Their inability to help and always blaming RCI deposit of $ 3000 back in March 2015 and look when... All get together with a spotless credit record now tarnished by corruption not of making. Can not no longer afford to pay for their scam anymore is very rude and refuses to transfer a. Over what we can and cant do against them were either misleading or totally false customer.! Points from El Cid are beautiful resorts with locations in Mazatlan and was released when threatened lawsuit, however destroyed. Remaining on our contracts law firms please let me know a payment August customer person! As for the enrollment 6 months before our contract was activated has gotten some attention July and... Trip on Bookit for the most valued customer feedback have reconsidered giving my. I booked at one week stay in November 2019 to the El Cid a. 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Who said they can cancel the agreement had never been submitted 3000 back in March 2015 and almost... Member business same boat, we just told them we were given a sales!
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el cid vacation club lawsuit